warnet Casino & Sportsbook Data Care

What Data We Collect on warnet

We collect personal data at several stages of your warnet account lifecycle. During registration, we collect your email address, phone number, and password. During identity verification (KYC), we collect your full name, date of birth, government-issued identity document number and photo, and proof-of-residence document. During deposit and withdrawal, we collect payment method details, transaction amounts, and timestamps.

We also collect technical data: your IP address, device type, browser information, and session activity logs. This technical data helps us detect fraud, troubleshoot technical issues, and maintain account security. We do not track your behavior across other websites.

How We Use Your Data on warnet

We use your personal data for the following purposes:

• Account administration – registering your account, managing your balance, processing deposits and withdrawals via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet
• Identity verification – confirming your identity to comply with anti-money-laundering (AML) regulations and preventing underage access
• Payment processing – communicating with payment providers to facilitate transactions and settlement
• Fraud detection – analyzing unusual patterns to prevent unauthorized access, money laundering, or platform abuse
• Compliance and legal obligations – maintaining records for regulatory reporting and responding to valid legal requests
• Customer support – responding to your inquiries about account access, payment issues, or dispute resolution

We do not use your data to market services to you via email or SMS, to create behavioral profiles, or to sell to third parties. We do not track your activity across warnet's different categories (sportsbook, live dealers, slots, esports) for the purpose of targeted advertising.

Third-Party Data Sharing

We share your personal data only with essential partners:

• Payment processors – mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, and our banking partners (online payment, e-wallet, mobile banking, local payment) receive your payment details to facilitate deposits and withdrawals
• Regulatory authorities – we share data with government agencies or law enforcement if legally required by valid legal process, court order, or applicable law
• Service providers – we may share data with hosting providers, security firms, and customer support tools, all bound by confidentiality agreements

We do not share your data with advertising networks, data brokers, or third-party marketers. We do not rent or sell your personal information.

Data Security and Storage on warnet

We encrypt your personal data in transit (HTTPS/TLS) and at rest (database-level encryption). Our servers are hosted by recognized infrastructure providers and are protected by firewalls, intrusion detection, and regular security audits.

Our servers may sit outside your jurisdiction; data transfers across borders are encrypted. We maintain access controls so only authorized warnet employees can view sensitive data. We do not store your password in plain text; passwords are hashed using industry-standard algorithms.

We at warnet keep your data encrypted, accessed only by authorized staff, and shared only with payment partners and regulatory authorities when legally required.

Data Retention on warnet

We retain your personal data according to legal requirements and our operational needs. Generally:

• Account data (name, email, date of birth, identity documents) – retained for the duration of your account plus three years after account closure for compliance and dispute resolution
• Transaction records (deposits, withdrawals, gaming activity) – retained for seven years to comply with anti-money-laundering and tax regulations
• Technical logs (IP addresses, session data) – retained for up to one year for security and troubleshooting
• Support communications – retained for one year after closure unless longer retention is required by law

Even after account closure, we retain data as required by applicable law. If you request deletion of your account, we will close your account and delete non-essential data; however, transaction records required for regulatory compliance will be retained in encrypted form.

Your Rights Regarding Data on warnet

Depending on your jurisdiction, you may have rights to:

• Access – request a copy of the personal data we hold about you
• Correction – request that we correct inaccurate or incomplete data
• Deletion – request deletion of your data, subject to legal retention requirements
• Portability – request a machine-readable copy of your data
• Objection – object to certain processing, subject to our legitimate interests in fraud prevention and compliance

To exercise these rights, contact our support team through our FAQ pageWe will respond within standard service windows. Some requests may be subject to limitations based on applicable law or our compliance obligations.

Cookies and Tracking on warnet

We use cookies to maintain your session and remember your login status. We use analytics cookies to understand how users navigate warnet (e.g., which sportsbook fixtures are browsed, which live-dealer tables are visited). We do not use behavioral tracking cookies to profile you across websites.

You can disable cookies in your browser settings, though this may affect warnet's functionality. We do not plant tracking pixels or use fingerprinting techniques to identify you across devices.

Regional and Jurisdictional Considerations

Our servers and data processing may occur in jurisdictions outside Indonesia. Your personal data may be transferred, stored, or processed outside your home jurisdiction. If you are concerned about data transfers, note that we encrypt all cross-border transfers and maintain equivalent security standards regardless of location.

warnet services are available only where local law permits. If your jurisdiction's data-protection law is stricter than our current practice, we will comply with the stricter standard for users in that jurisdiction. If you are uncertain about data handling in your location, contact our support team.

Changes to This Privacy Policy

We may update this privacy policy occasionally to reflect changes in our data practices, technology, or legal requirements. We will notify you of material changes via email to the address associated with your warnet account. Continued use of warnet after notification constitutes acceptance of the updated policy.

Contact Us About Privacy

If you have questions or concerns about your privacy on warnet, or if you wish to exercise your data rights, contact our support team through our FAQ pageFor legal or compliance inquiries, mark your message clearly; it will be routed to our compliance department for prioritized handling.

We provide English-language support and respond within standard service windows. Response times may vary depending on the complexity of your inquiry and current support volume.

Additional Privacy Information

We understand that privacy is a cornerstone of user trust on warnet. Our approach is transparent: we tell you what we collect, how we use it, who we share it with, and how long we keep it. We do not engage in hidden data harvesting, profile building for external parties, or sale of user information to third parties.

If you use warnet across multiple categories—sportsbook betting on Liga 1 during football season, live-dealer tables during holiday breaks like Idul Fitri or Idul Adha, or slot games like Sweet Bonanza between matches—your data across all categories remains unified under a single account with a single privacy commitment. We do not segment your data by category or share gaming activity with payment processors except where necessary for settlement.

We encourage you to review this privacy policy regularly and to reach out if you have questions. Your data security is our responsibility.